Prime Quest Diagnostics is one of the leading and trusted names in the Indian diagnostic industry. The company operates an extensive chain of state-of-the-art diagnostic centers, serving patients across India and expanding into global regions.

Over time, Prime Quest has built a strong reputation for delivering accurate and reliable diagnostic solutions, earning the trust and loyalty of countless customers.

With a robust operational network, Prime Quest Diagnostics provides a comprehensive portfolio of clinical laboratory tests and health profiles. These services cater to prediction, early detection, diagnostic screening, confirmation, and effective monitoring of various health conditions.

By consistently embracing innovation and advanced technology, Prime Quest continues to set new benchmarks in diagnostic accuracy, modern equipment, customer satisfaction, and research-driven, patient-centric care.

Prime Quest Diagnostics offers an extensive range of clinical tests and wellness profiles powered by advanced technology. With a strong focus on specialized testing and global standards, we ensure accurate diagnostics, early detection, and trusted healthcare solutions.

Our commitment to innovation and quality has made us a reliable partner in preventive healthcare, delivering precise results that empower better health decisions.

At Prime Quest Diagnostics, our quality assurance framework ensures a systematic, process-driven approach to deliver reliable and accurate results. We adhere to stringent standard operating procedures, meticulous documentation, and rigorous quality control practices. Our system includes external quality assessments, proficiency testing, and comprehensive internal audits to maintain excellence across every stage of diagnostic services.

Our commitment to quality spans the entire diagnostic value chain—covering laboratory operations, front-end services, and beyond. This includes robust infrastructure management, efficient procurement and inventory processes, precise equipment maintenance, superior customer service, well-trained personnel, and continuous process improvement. Through these measures, Prime Quest Diagnostics guarantees precision, consistency, and trust in every test we perform.

Accreditations

At Prime Quest Diagnostics, we follow strict standard operating procedures across all our clinical laboratories and facilities to ensure excellence at every step of the diagnostic process. From patient preparation and specimen collection to handling, storage, and transportation, every stage is meticulously monitored to deliver accurate and timely results. Our quality assurance framework emphasizes positive patient identification, precision in reporting, proficiency testing, relevance of reference ranges, and process audits across all our labs, patient touch points, and institutional interactions.

We have robust systems in place for continuous quality monitoring through inter-laboratory comparisons, ensuring consistency in reporting standards across our network. In addition, we prioritize the training and competency development of our professional and technical teams, supported by ongoing initiatives to further strengthen quality and standardization. Feedback from patients and clients plays an integral role in our improvement strategy—we review every input to refine our processes and enhance customer satisfaction.

To maintain the highest pre-analytical standards, we have a dedicated check team for patient touch points. Furthermore, we extend comprehensive telephonic support to patients, doctors, and institutional partners through in-house and third-party call centers (in selected regions), staffed by professionally trained advisors committed to delivering a superior service experience.